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Terms & conditions

Semisto's terms and conditions: activity registration, cancellations, payments, personal data and image rights.

Terms & conditions for Design Labs

Drafting in progress.

Terms & conditions for activity registrations

Last updated: 16 September 2026

Registration via our website semisto.org

Paying online automatically registers you for the program.

Registration via a registration form

Applicants submit a form by email. Semisto confirms registration in the order requests are received. Payment by bank transfer must be made within 5 days of confirmation, failing which the spot may be released. The full balance must be paid at least 30 days before the start date. For late registrations (less than 30 days before), the full fee is due immediately. Semisto ASBL reserves the right to cancel the registration if the balance is not paid in full within the given deadlines; the cancellation terms below then apply to the amounts already paid.

Our activities require full commitment to maintain group cohesion. Postponements are possible in the event of a serious, justified unforeseen circumstance.

Absence

No refund will be given if you need to miss part or all of an activity for personal or medical reasons.

Cancellations

Refund timelines vary depending on when you cancel:

  • More than 90 days before the start date: full refund
  • Between 90 days and 14 days: 50% of the amount is retained
  • Less than 14 days before: no refund

Exception: whenever the cancellation happens, if the spot is taken over by someone on the waiting list or by a replacement proposed by the participant, the full amount paid is refunded.

By registering, you commit to paying for the activity in full, even if you stop before the end. If Semisto cancels due to insufficient enrolment, the refund is full, with no further compensation.

Postponing an activity due to a major impediment

Mandatory conditions: all fees must already be paid in full; availability is confirmed for the following session.

Financial aspects: any price difference must be paid; a postponement gives rise to no refund.

Terms: only one postponement is allowed; a written request is required at least 48 hours before the start date; approval by Semisto is mandatory.

If postponement isn’t possible, the general cancellation terms apply.

Payments

Bank transfers should be made out to “Semisto ASBL”: IBAN BE72 5230 8143 5316, BIC TRIOBEBB. The payment reference must include the participant’s name and activity details. Online payments use Stripe via Punchpass and Tally, with no banking data shared with Semisto. All payments are made by bank transfer or through our website; no cheques or cash.

Changes

The team does its best to stick to the announced program, but adjustments may be necessary (weather, etc.). In the event of a last-minute change, participants will be informed as soon as possible by email and/or text message.

Use of personal data

Semisto complies with applicable data protection regulations. Contact details are collected for internal use and are not shared with third parties, except for carpooling: a list (first name, last name, email, mobile number, departure location) may then be distributed. Participants may ask to be removed from this list.

Insurance

Personal liability insurance is recommended for the duration of the activity. Semisto holds public liability insurance, which does not cover damage caused by participants.

Living together

Care for nature, respect for human rights, open-mindedness and kindness are the pillars of our shared living framework. Only a representative of Semisto ASBL or the trainer in charge of the session is entitled to decide to exclude a participant in the event of a serious issue; a pro-rata refund for days not attended will then be paid, with no further compensation.

Image rights

Photos and videos may be taken by Semisto or its representatives. Semisto reserves the right to publish these images for its communications. Participants who wish to be excluded should inform the organisers; participants are never identified by name on social media. Participants may only take photos with the prior agreement of the people concerned. Those photos are strictly for private use and may not be published on social media or on any other medium.

Intellectual property

You agree not to share Semisto activity content (written or audiovisual materials) with third parties without prior written authorisation, and not to share your access credentials.

Disputes

Any dispute falls under the jurisdiction of the Belgian courts at Semisto’s registered office. Belgian law, in the French language, applies. Electronic evidence is accepted. No departure from these terms is permitted without prior written agreement.